Manorlane Homes

[dovsyd]

Shocking company.

Bought a house in Armadale as well, Kitchen not finished and we've been in for FOUR weeks now, and all we get is lies.

Try working round that with a 8 month old, but they've got my money, so they're not bothering.

Some things on my big list.

Front door window unit failed and leaking -
Sink not fixed down, water soaking cabinet underneath -
Paintwork is a joke but been told thats the way the cookie crumbles -
Mastic done by a 3 year old (where it has been done!!)
Damaged doors

Infact, too many things to mention, but hee haw getting done.

Dont go near this company, a friggin joke!!


P.S

Been told that my Kitchen isn't finished because Manorlane haven't paid the company who installed it.

[EnglishWOLF]

[EnglishWOLF]

Brian, here are links to newspaper copy, they should substantiate the points on here about how bad Manorlane really are.

http://www.dustysplace.co.uk/manorlane/IMG_0901.JPG
http://www.dustysplace.co.uk/manorlane/IMG_0902.JPG

[brian]

Thanks for that.

I've blogged about it here:
http://www.homemove.co.uk/blog/12-armadale-development-illustrates-new-build-home-problems.html

Unfortunately, I think the sort of problems Manorlane customers are experiencing are pretty common with any major house builder I can think of.

It seems that the main issue relates to sub-contractors - I can't think of any significant builder in Scotland I couldn't find similar new build problems with.

Usually the issues are minor, but there are always those few really unlucky ones who have major problems with their property.

I'm living in a new build Barratts which has had a failed boiler, poorly fitted double glazing, and last week the bathroom leaked through the downstairs ceiling due to an incorrectly connected waste pipe.
Before then I rented in a Betts home that had a string of issues, but luckily only minor.

I have a friend who moved into a Redrow home earlier this year - just after having an expensive laminate flooring installed, had the downstairs flooded by a broken water main.

All in all, the NHBC guarantee should ensure all such issues are fixed - and any reputable company will see these addressed relatively quickly.

The unfortunate problem is that these issues ever exist in the first place.

I've actually just advised that people buying new build properties actually delay moving in until they've had time to inspect the property and ensure that it's reasonably free of defects before moving in. From my own experiences, and from observation of new build developments, it actually seems a good idea.

[EnglishWOLF]

I think I would favour of the bias towards the Developer being removed altogether. Being told, what we have to do, and when we have to do it, is quite annoying. You would not stand for a Car Dealer doing that, so why do we take from Developers.

One other thing, it is about time the government got it's act together and covered a new house under the sale of goods act.

[brian]

You're right - it's not an acceptable situation - my point being that poor new build quality is endemic across new build developments. If builders were able to ensure stronger quality control checks on subcontractors, much of this kind of situation simply would not exist.

2c.

[EnglishWOLF]

It appears that Manorlane are not part of the NHBC, making snagging lists very difficult to get dealt with.

[tater03]

Wow this is terrible that you guys have has all these problems. Hopefully word of mouth and articles like the one above will get something done. Not saying it won't be it does nothing but make them look bad.

[brian]

Originally Posted by EnglishWOLF

It appears that Manorlane are not part of the NHBC, making snagging lists very difficult to get dealt with.

Now that is very interesting - do they have any kind of accountability at all?

[tater03]

If I am understanding right did Manorlane hire outside contractors? I would think that they would have some responsibility but I could be wrong.